We are seeking a highly motivated and experienced Marketing Director to lead our marketing efforts for our self-storage business. The successful candidate will be responsible for developing and executing marketing strategies that drive revenue, occupancy, and brand awareness. The ideal candidate must have experience in digital marketing and be able to develop effective offline and guerilla marketing campaigns. Experience in the self-storage industry is preferred, but hospitality marketing experience will also be considered given the similarities in revenue and occupancy management.

Key Responsibilities:

Develop and execute marketing strategies to increase revenue, occupancy, and brand awareness

Create and manage a marketing budget to achieve desired goals

Lead the development and execution of digital marketing campaigns, including SEO, PPC, social media, email, and content marketing

Develop and execute effective offline and guerilla marketing campaigns

Conduct market research to identify opportunities and target audiences

Collaborate with the operations team to identify and implement initiatives that improve customer experience and drive revenue growth

Manage relationships with external vendors and agencies

Analyze and report on the performance of marketing campaigns

Stay up-to-date with marketing trends and best practices

Qualifications:

Bachelor's degree in Marketing or related field

Minimum of X years of experience in marketing, preferably in the self-storage or hospitality industry

Proven track record of developing and executing successful marketing campaigns

Familiarity with digital marketing channels, including SEO, PPC, social media, email, and content marketing

Strong analytical skills and ability to use data to make informed decisions

Excellent communication and collaboration skills

Ability to work independently and take initiative

Creative and innovative thinker

Strong organizational and project management skills

Analyst - Real Estate Investments

We are seeking a Real Estate Investment Analyst to join our investment team. You will be responsible for due diligence, underwriting, and financial modeling for our real estate investment activities and acquisitions.

Responsibilities:

source new acquisition and development opportunities through contacts, brokers, listing services, etc.

fundamental investment and feasibility analysis of potential real estate acquisitions

oversee due diligence process through closing of deals

sourcing debt and/or strategic partners for real estate acquisitions

review and evaluate performance of investments and holdings

conduct primary research to support investment strategies, staying current on transaction data and market trends

Qualifications:

1-3 years of experience in real estate or property management, with experience on the investment side highly preferred

strong financial modeling skills with solid understanding of cash flow projections, IRR, and sources & uses

familiarity with real estate contracts and leases

outgoing and self-starter personality

excellent written and verbal communication skills

Job Description: Self Storage Facility Manager

The Self Storage Facility Manager is responsible for the overall management and operation of a self-storage facility. They ensure the facility is well-maintained, secure, and provides exceptional customer service. The Facility Manager oversees day-to-day operations, tenant relations, facility marketing, and financial performance to achieve occupancy and revenue targets.

Responsibilities:

1) Facility Operations:

• Manage all aspects of facility operations, including facility maintenance, cleanliness, and security.

• Conduct regular inspections to ensure the facility meets safety and quality standards.

• Light maintenance property-wide and coordination of repairs

• Accurate record keeping of inventory, customer records and tenant information

2) Customer Service

• Provide superior customer service to existing and potential tenants

• Prompt response to customer inquiries, resolve complaints, and address tenant concerns professionally

• Conduct tours of the facility for prospective clients and assist them with selecting the appropriate size storage unit

• Ensure a positive tenant experience throughout their storage rental period

3) Tenant Relations

• Manage tenant accounts, including rent collection and late fees

• Handle move-ins and move-outs, ensuring proper documentation and adherence to policies

• Address issues related to access, billing and facility policies in a timely manner

• Build and maintain positive relationships with tenants through effective communication and problem solving

4) Marketing and Sales

• Develop and implement marketing strategies to attract new tenants and maximize occupancy

• Utilize various marketing channels, including online platforms, social media, and local advertising

• Conduct market research to understand local competition and adjust marketing tactics accordingly

• Participate in community events and establish partnerships to promote the facility

5) Financial Management

• Monitor and manage financial performance, including revenue, expenses, and budget adherence

• Prepare monthly financial reports and provide analysis to track facility performance

• Implement strategies to optimize revenue generation and minimize delinquencies

• Maintain accurate financial records and ensure compliance with financial policies and procedures

6) Staff Supervision

• Provide guidance, coaching, and performance evaluations to ensure a high-performing team

• Foster a positive and collaborative work environment that encourages productivity and teamwork

Qualifications:

• High school diploma or equivalent; additional experience in self storage or a related field is a plus

• Strong organizational and problem-solving skills

• Excellent communication and interpersonal skills

• Proficient computer skills

• Ability to work independently, multitask, and prioritize responsibilities

• Understanding of financial management principles and budgeting

Job Description- Self Storage Assistant Manager

The Self Storage Assistant Manager plays a crucial role in supporting the overall operations and management of a self storage facility. They assist the Facility Manager in ensuring the facility runs smoothly, provides excellent customer service, and achieves occupancy and revenue goals. The Assistant Manager helps oversee day-to-day operations, tenant relations, facility maintenance, and administrative tasks.

Responsibilities:

1) Customer Service

• Provide exceptional customer service to tenants and potential customers

• Respond to inquiries, assist with unit rentals, and provide information on storage options

• Address tenant concerns, resolve issues, and maintain positive tenant relations

• Assist with move-ins, move-outs, and provide guidance on facility policies and procedures

2) Facility Operations

• Assist in the overall management and maintenance of the facility

• Conduct regular facility inspections to ensure cleanliness, security, and safety standards are met

• Assist with facility maintenance tasks, including repairs, landscaping, and cleanliness

• Ensure proper functioning of security systems, gates, and other facility equipment

3) Administrative Duties

• Assist with administrative tasks, such as tenant paperwork, lease agreements, and rental payments

• Maintain accurate tenant records, contracts, and financial documentation

• Handle tenant inquiries and concerns via phone, email, or in-person interactions

• Assist in managing the facility's database and property management software

4) Sales and Marketing

• Assist in implementing marketing strategies to attract new tenants and maximize occupancy

• Conduct facility tours, provide information on storage options, and upsell additional services

• Support marketing efforts through online platforms, social media, and local advertising

• Assist with community outreach activities and participate in promotional events

5) Financial Management

• Assist with rent collection, late fee management, and maintaining accurate financial records

• Collaborate with the Facility Manager to monitor and achieve revenue targets

• Assist in managing delinquencies, collections, and tenant account updates

6) Tenant Communication and Support

• Maintain regular communication with tenants, including providing updates, reminders, and promotions

• Address tenant inquiries, resolve problems, and ensure high tenant satisfaction

• Assist in implementing tenant retention strategies to foster long-term relationships

Qualifications:

• High school diploma or equivalent; additional experience in self storage or a related field is a plus

• Strong organizational and problem-solving skills

• Excellent communication and interpersonal skills

• Proficient computer skills

• Ability to work independently, multitask, and prioritize responsibilities

• Understanding of financial management principles and budgeting